Grand Sunset Princess, Playa del Carmen

The hotel offers a vast and comfortable stay, though the rooms need updating and suffer from excessive humidity, requiring sun-drying of clothes upon changing rooms. The service is friendly but occasionally provides conflicting information. The location is convenient and assisted us in airline communication. The dining, while decent, could benefit from more variety.

The hotel offers a mix of experiences with very comfortable, spacious rooms that unfortunately had a humidity issue leading to our clothes smelling. The staff was friendly but provided contradictory information at times. The location was ideal for exploring new lifestyles, with some drawbacks related to specific areas and dining options.

The hotel had amazing and comfortable rooms, but there was a humidity issue making our clothes smell bad. The staff were very friendly and hardworking. The location was convenient by the taxi driver they gave me, but it might not suit everyone's preferences. The dining was average with cold food some days. Overall, a pleasant stay with a few drawbacks.

The hotel had pool access which was a plus for relaxation, but the rooms were so humid that all our clothes began to smell, and we had to dry them in the sun when we changed rooms. The service was friendly, but at times provided contradictory information. The location was great for exploring certain areas but had some issues with helping us contact the airline. The dining experience was average, and the food tended to be cold most days, though the hotel offered various salads. The facilities were good overall.

The hotel has clean and comfy rooms with very friendly staff. However, the rooms need updating and repair. The dining experience was average, and the location was convenient for exploring new lifestyles. Despite this, the rooms being too humid was a major drawback as it caused our clothes to smell.