Grand Sunset Princess, Playa del Carmen
346US$
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Key details
About the Hotel
Prolongacion 5Ta Avenida Mza 20 Lote 006,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Platinum Suite
Max:
3 persons
61 m²
Bed options:
1 King-size bed
Shower
Bathtub
room details
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Family Club Pool Access
Max:
3 persons
55 m²
Bed options:
1 King-size bed
Shower
Bathtub
room details
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Deluxe Junior Suite
Max:
3 persons
55 m²
Bed options:
1 King-size bed
Shower
Bathtub
room details
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Prolongacion 5Ta Avenida Mza 20 Lote 006,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Prolongacion 5Ta Avenida Mza 20 Lote 006,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
6.5
km
Calle Xcalacoco North of Playa del Carmen
Playa
1.3
km
Beach
Xcalacoco
1.2
km
Punta Bete
650 m
Beach
Point Esmeralda
3.2
km
Golf Course
El Camaleon Golf Course
2.1
km
Beach
Grand Coral Beach Club
2.5
km
Punta Venado
3.5
km
Beach
Punta Esmeralda Beach
3.2
km
Carr Federal Mza 20 Lt 02
Go Natural Explorers
3.5
km
Church of Guadalupe
4.3
km
Calle 88 Norte
Playa Publica 88
4.0
km
Gallery
Galeria Luis Sottil
4.1
km
Museum
Zona Arqueologica Tulum
3.8
km
28 de Julio Square
4.0
km
Playa del Carmen
Xca-Ha Park
4.1
km
Gallery
Amate Gallery
4.1
km
Cancun-Tulum Highway
Punta Venado Bike Park
4.2
km
Kingdom Hall of Jehovah's Witnesses
4.3
km
Event hall
Salon Tres Rios I
4.5
km
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
4.8
km
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
4.9
km
Dive Sites
4.8
km
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
5.2
km
Gallery
Tierra Huichol
5.2
km
Gallery
La Galeria de Playa Art Gallery
5.7
km
Avenida entre 24 y 34 calles 5a
Caminarte
5.7
km
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
5.9
km
Gallery
Riviera Art Gallery
6.0
km
Golf Course
Grand Coral Golf Riviera Maya
6.4
km
Nearby
Punta Bete
300 m
Restaurants
Koh Thai
1.3
km
Predio El Limonar fraccion 2
La Brasserie
1.3
km
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
1.3
km
Predio El Limonar fraccion 2
Club de Playa Selvamar
1.1
km
Playa Xcalacoco
La Marea
1.8
km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.2
km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Cocina de Autor
1.3
km
Carretera Cancun Tulum Km. 62
Arezzo Restaurant
1.8
km
Predio El Limonar Fraccion 2
Sea Olive
1.2
km
Xcalaco El Limonar No. 1
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
comfortable rooms
friendly staff
humid rooms
contradictory information
6.6/10
Nice
Rooms
6.4
Location
7.4
Service
7.2
Dining
5.8
Jason
United Kingdom,
November
2023
7.0/10
The hotel offers a vast and comfortable stay, though the rooms need updating and suffer from excessive humidity, requiring sun-drying of clothes upon changing rooms. The service is friendly but occasionally provides conflicting information. The location is convenient and assisted us in airline communication. The dining, while decent, could benefit from more variety.
Rooms
7.0
Despite the need for updating and repair, the rooms are spacious and very comfortable. However, they are old and extremely humid, causing clothes to smell.
Service
7.0
The service staff is hardworking and friendly, although there were instances of contradictory information being provided.
Location
8.0
The location on the Family Princess proved convenient, and the assistance in contacting the airline was helpful.
Dining
6.0
Although the dining experience was something to look forward to every morning, it was often average and cold, with repetitive options.
Facilities
7.0
The facilities could use improvement but adequately serve their purpose for a comfortable stay.
Derek
United Kingdom,
November
2023
6.0/10
The hotel offers a mix of experiences with very comfortable, spacious rooms that unfortunately had a humidity issue leading to our clothes smelling. The staff was friendly but provided contradictory information at times. The location was ideal for exploring new lifestyles, with some drawbacks related to specific areas and dining options.
Rooms
5.0
The rooms are old and extremely humid. Despite their huge size, the humidity issue caused our clothes to smell, requiring us to air them outside. Not ideal for a comfortable stay.
Service
6.0
The staff were lovely and friendly but at times provided contradictory information, impacting the overall service experience. There is potential for improvement here.
Location
7.0
The location was convenient for exploring new lifestyles, but there were some limitations in reaching certain areas and enjoying varied dining experiences, especially at the a la carte restaurants.
Dining
6.0
The dining experience, while being something to look forward to every morning, was marred by the average quality and repeatability of the food, with a noticeable lack of meat options.
Facilities
6.0
The facilities provided meet basic needs but nothing extraordinary or particularly luxurious. With some enhancements, they could elevate the overall stay experience.
comfortable rooms
humid rooms
George
United States,
October
2023
7.4/10
The hotel had amazing and comfortable rooms, but there was a humidity issue making our clothes smell bad. The staff were very friendly and hardworking. The location was convenient by the taxi driver they gave me, but it might not suit everyone's preferences. The dining was average with cold food some days. Overall, a pleasant stay with a few drawbacks.
Rooms
8.0
The rooms were amazing and comfortable, but the humidity made our clothes smell bad, requiring us to dry them in the sun when we changed rooms.
Service
9.0
The staff was very friendly and hardworking, making our stay more pleasant.
Location
7.0
The location was convenient by the taxi driver they gave me, although it may not be ideal for everyone's preferences.
Dining
6.0
The dining experience was average and cold most days, lacking excitement, but there were delicious homemade cakes that were something to look forward to.
Facilities
7.0
Bill
United States,
July
2023
6.6/10
The hotel had pool access which was a plus for relaxation, but the rooms were so humid that all our clothes began to smell, and we had to dry them in the sun when we changed rooms. The service was friendly, but at times provided contradictory information. The location was great for exploring certain areas but had some issues with helping us contact the airline. The dining experience was average, and the food tended to be cold most days, though the hotel offered various salads. The facilities were good overall.
Rooms
6.0
The rooms were extremely humid, causing our clothes to smell, but they were resolved eventually. Pool access was a nice bonus.
Service
7.0
The service was friendly overall, but there were instances of contradictory information being provided.
Location
7.0
The hotel was helpful in certain areas, but there were challenges in helping us contact the airline.
Dining
6.0
The dining experience was average with many repeated items on the menu, although there was something enjoyable each morning.
Facilities
7.0
The hotel offered standard facilities that were satisfactory.
John
United States,
May
2023
6.4/10
The hotel has clean and comfy rooms with very friendly staff. However, the rooms need updating and repair. The dining experience was average, and the location was convenient for exploring new lifestyles. Despite this, the rooms being too humid was a major drawback as it caused our clothes to smell.
Rooms
6.0
The rooms are clean and have very comfy beds, but they were so humid that all our clothes began to smell. We had to dry them in the sun when we changed the room.
Service
7.0
The staff was so lovely and friendly. However, the service needs improvement as it lacked meat every day.
Location
8.0
The hotel is ideally located in new lifestyles, making it easy to explore. They also helped us contact the airline, but the taxi driver they provided was not satisfactory.
Dining
5.0
The dining was average and cold most days, with the same menu items daily. However, the big salads were a highlight.
Facilities
6.0
The facilities need updating and repair.
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