Grand Sunset Princess, Playa del Carmen
About the Hotel
The Grand Sunset Princess is a five-star all-inclusive resort situated in Playa del Carmen, Mexico. This hotel features a unique combination of luxury, accessibility to nature, and proximity to vibrant local culture. Positioned close to renowned attractions like ancient Mayan ruins, the area offers guests both tranquility by the sea and the energy of nearby downtown.
Location
The Grand Sunset Princess is strategically located just 15 kilometers from Aeropuerto de Playa del Carmen. The heart of Playa del Carmen, 5th Avenue, is easily accessible, providing excellent shopping, dining, and cultural experiences. Public transport options are available to reach various local attractions and sites of interest.
Rooms
The Grand Sunset Princess has 674 rooms spread across low-level buildings, ensuring privacy for guests. Room options vary from the Junior Suite Deluxe with a hot tub to the exclusive Platinum Suite, which includes personalized services. Many rooms provide direct access to pools, enhancing the luxurious experience of staying at the resort.
Eat & Drink
Dining at the Grand Sunset Princess includes a total of 12 restaurants and 19 bars, offering an extensive range of international cuisines. Guests can enjoy varied dining experiences, from Mexican and Italian to Asian and Swiss culinary delights. The resort's facilities also feature themed restaurants and casual buffet options to cater to diverse tastes.
Leisure & Business
Guests can engage in a wide array of activities at the resort, benefiting from multiple swimming pools, sports facilities, and children's clubs. The expansive spa covers over 1700 m², providing various wellness treatments, including unique spa circuits. Nightlife includes access to the vibrant Disco Areito and live shows at the Princess Theatre.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers a vast and comfortable stay, though the rooms need updating and suffer from excessive humidity, requiring sun-drying of clothes upon changing rooms. The service is friendly but occasionally provides conflicting information. The location is convenient and assisted us in airline communication. The dining, while decent, could benefit from more variety.
The hotel offers a mix of experiences with very comfortable, spacious rooms that unfortunately had a humidity issue leading to our clothes smelling. The staff was friendly but provided contradictory information at times. The location was ideal for exploring new lifestyles, with some drawbacks related to specific areas and dining options.
The hotel had amazing and comfortable rooms, but there was a humidity issue making our clothes smell bad. The staff were very friendly and hardworking. The location was convenient by the taxi driver they gave me, but it might not suit everyone's preferences. The dining was average with cold food some days. Overall, a pleasant stay with a few drawbacks.
The hotel had pool access which was a plus for relaxation, but the rooms were so humid that all our clothes began to smell, and we had to dry them in the sun when we changed rooms. The service was friendly, but at times provided contradictory information. The location was great for exploring certain areas but had some issues with helping us contact the airline. The dining experience was average, and the food tended to be cold most days, though the hotel offered various salads. The facilities were good overall.
The hotel has clean and comfy rooms with very friendly staff. However, the rooms need updating and repair. The dining experience was average, and the location was convenient for exploring new lifestyles. Despite this, the rooms being too humid was a major drawback as it caused our clothes to smell.
